pLEASE READ BEFORE SCHEDULING
You need to Confirm Appointment with Credit Card Information to Reserve Your Appointment
Bella Reyna Spa has reserved time for you and has declined other business requests for that specific time. Therefore, to reassure you don't miss your preferred appointment choice we have put in place the following policy.
SCHEDULED APPOINTMENTS: Unconfirmed appointments will me removed
CANCELLATIONS: Bella Reyna Spa requires no less then 24 hour cancellation/reschedule notice prior to your appointment via text or call, no emails please. If Canceling a day before appointment (less then 24hr notice) a fee of 50% of the service total will be charged to your credit card. If you purchased a gift certificate or package, 50% of the missed service will be as if performed.
NO SHOWS/SAME DAY CANCELLATIONS: If you call/text/email the same day of your appointment to cancel/reschedule or if you don't show up a fee of 100% of the service total will be charged to your credit card. If you purchased a gift certificate or package, 100% of the missed service will be as if performed.
APPOINTMENT DAY: As a courtesy to the next client it is very important to arrive on time. Arriving a few minutes earlier will give you the opportunity to use the lavatory without taking time from your service. Keep in mind that arriving late will shorten your enjoyment experience and the service fee will remain the same. Any 30 minutes late arrival will be rescheduled with a $25 cancellation fee or $50 Cancellation fee if the service is two hours long. If you purchased a gift certificate or a package, the service will be as if performed.
**I cherish your business and I will ask you to not put me in an uncomfortable position.
COMFORT & SAFETY PRECAUTIONS:
No candy nor gum during facial to avoid chocking in case you fall asleep while your treatment
For a better experience please turn off or mute your cell phone.
If removing any jewelry for a comfortable experience please keep them in your purse/coat or at home. Bella Reyna Spa is not responsible for any lost items.
FORM OF PAYMENTS
Zelle-Reyna@bellareynaspa.com & Credit Cards
No American Express